Returns & Exchanges

At ScrubMe, we want you to glow with confidence; if you are not completely satisfied with your purchase, you can return your items within 30 days of receipt. Please ensure products are in their original packaging and have at least 50% of their content remaining to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Products

Carefully place your beauty essentials in their original box or a secure mailer, ensuring the lids are tightened to prevent leaks during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing